• Placing an order is easy! Simply browse our online shop, select the products you wish to purchase, and add them to your cart. Proceed to the checkout page, provide your shipping information, select a payment method, and complete the order.

We accept secure online payments through various payment methods, including M-pesa, Major credit/debit cards, PayPal, and other authorized payment gateways. Select your preferred payment method during the checkout process.

We strive to process and dispatch orders within 5 business days after the order is placed. However, please note that order processing time may be longer during peak seasons or promotional periods.
Yes, we offer international shipping to [list of countries/regions]. If your country is not listed, please contact us for further information and availability.
Shipping fees are calculated based on the destination, weight, and dimensions of the package. The exact shipping cost will be displayed during the checkout process before completing the order.
We accept returns for damaged, defective, or inaccurately described products. Please contact us within 5 days of receiving your order to initiate a return. Refer to our Shipping & Returns policy for detailed information on the return process and eligibility.
Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment by entering the tracking number on our website or the carrier’s website.
We offer a variety of organic products that cater to different dietary requirements, including gluten-free, vegan, and dairy-free options. Please check the product descriptions for specific dietary information or contact us if you have any specific inquiries.
Yes, we frequently offer discounts and promotions on select products. Keep an eye on our website or subscribe to our newsletter to stay updated on our latest offers and promotions.
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that order changes or cancellations may not be possible once the order has been processed or shipped.

These FAQs provide general information. For more detailed information or specific inquiries, please refer to our website’s relevant pages or contact our customer support team.